Shipping Information
RETURNS AND REFUNDS - INDIA ONLY
Returns and refunds for all products will be accepted within 14 days of Delivery. Also, in case of any manufacturing defects, we offer full refunds within 1 month of delivery.
To initiate a refund request kindly speak to our support team on: +91 9326469695 or WhatsApp us on +91 9326469695. We will get in touch with you as soon as possible and resolve any issues.
COD refunds will be given via UPI, Paytm, GPay, PhonePe and a nominal shipping cost incurred by us will be deducted by us (Rs 150 to Rs 200 depending on the location in India towards courier charges).
Paid order refunds can be sent back to original payment method, alternatively, we may give store vouchers in case of any difficulties.
SHIPPING WORLDWIDE
For all other countries, we have tied up with the best logistic partners like FedEx, DHL, TNT, UPS and Aramex to provide you with the most reliable and efficient service.
Shipping charges will be added/ mentioned while checking out on your order. For any difficulty, you can contact our customer service team via call +91 9326469695 or WhatsApp on +91 9326469695, alternatively, you can also send an email to customercare@cuneiindia.com
- We accept all international credit and debit cards. Simply choose a credit card at the time of check out. This is the simplest way to complete your transaction.
- The payment gateway for international payments, Paytm is not accepted.
- Orders shipped outside India may be subject to import taxes, customs duties, and fees levied by the destination country. The recipient of an international shipment may be subject to such import taxes, customs duties, and fees, which are levied once a shipment reaches the recipient's country.
SHIPPING INFORMATION - INDIA
We at CUNEI know how important it is to receive your purchased products in the finest condition and on time. We use a large network of couriers to deliver your products as early as possible.
- Depending upon the pin code, the product is delivered within 3-5 workings days after it is dispatched from our warehouse.
- Free shipping is available on all the products.
- In case, any pre-paid order is lost in transit then the entire amount will be refunded.
- COD Orders: All COD orders are contacted by our customer service team for order confirmation. ● Please note, two attempts will be made to confirm the order, if failed to answer the calls, the orders will marked be as canceled.
- Our courier partner will contact you before delivering the product. In case you are not at the delivery address, three attempts will be made in order to deliver the product. Failing to receive or attend to the calls made will result in your order being returned back to our warehouse.